$20 million cover on every job
Public liability and goods-in-transit cover included as standard. Read what is protected and how claims work.
Public and goods-in-transit cover
AP Removalist carries $20 million public liability insurance and goods-in-transit cover on every job. You are protected while the crew is at your property and while your belongings are on our truck between pickup and drop addresses.
What is covered
- Damage caused by the crew during loading, transport or unloading
- Accidental damage to walls, floors or doors at either address
- Loss or damage to items while on our truck
Fragile and high-value items
Items over $2,000 in value (art, antiques, musical instruments, TVs above 65 inches) must be listed on your booking so we can pack them properly. Ask about our full replacement cover for these items.
What is not covered
In line with Australian industry standards, cover does not apply to:
- Items packed by the customer, unless we inspect the packing
- Cash, jewellery, documents or data drives
- Pre-existing damage or wear and tear
- Damage from natural disasters beyond our control
Making a claim
If something goes wrong, tell us on the day and note it on the job sheet before the crew leaves. Send photos and claim details to info@apremovalist.com within 7 days. We respond within 2 business days and settle valid claims within 14 days.
Have questions?
Talk to us before you book. We answer 24/7.