Questions, answered straight.

Most local moves are charged by the hour, based on the truck size and crew. Our trucks start from $130 per hour with two movers. The final cost depends on how much you’re moving, access at both ends and travel between homes, the quote sets this out clearly before you book.

One to two weeks is comfortable for local moves; three or more for interstate. End-of-month weekends book out first. Short-notice moves are often possible, call and ask.

Yes. Cartons, tape, wrap and port-a-robes, delivered ahead of your move, or we can pack for you as part of a movers-and-packers service.

Yes, both are specialist jobs we handle with the right equipment. Slate pool tables are disassembled and reassembled; pianos move on trolleys and skates with a crew that’s done it before.

Confirm parking at both ends, empty and defrost the fridge, keep valuables and documents with you, and label anything fragile. We’ll send a checklist when you book.

Where you’re moving from and to, the size of the home, your preferred date, and anything unusual, stairs, lifts, a piano, limited parking.

We carry transit protection for goods in our care; the specific cover is confirmed in your written quote. Ask us about options for high-value items.

Local moves include reasonable travel between the two homes in the hourly time. Long-distance and interstate are quoted as a fixed job, not hourly.

Card and bank transfer. Payment is due on completion of the move unless agreed otherwise in your quote.

Yes, 24 hours a day, seven days a week. Weekend and end-of-month dates are the busiest, so book early.

Yes, add a movers-and-packers service and the crew wraps, boxes and labels before the move, and can unpack at the other end.

It’s rare, because we wrap and pad everything, but if it happens we sort it out promptly under the protection set out in your quote.